More than 4.8 lac vehicles met accident in India last year  most of them resulting in insurance claims. Agricultural and other miscellaneous insurance products also see a large number of claims. Going through the claims settlement process is generally a clumsy experience for consumers. A particular problem is of reach and timeliness of claim inspectors or surveyors as they are known in India. Verifiable authenticity of claims is also a concern.
Surveyors are few. Additionally surveyors travelling from place to place can be expensive for companies, adding to their operational costs. Weather and other conditions may also be restricting for human reach.
Drones can reach the spot faster as