A Note on Vernacular Chatbots

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The idea of vernacular chatbots struck me yesterday when I decided to try iki.ai for payment of my electricity bill. Niki is India's first chat bot for shopping. Shopping with chat bot is totally a different experience where user talks to a bot about what she wants. Following is the complete chat I had with Niki. On the left hand side are Niki's messages and mine are on right with bold face. Hi i am Niki! :) I am here to make your life simple & convenient. You can chat with me like you chat with your friend.Can i show you how the booking experience on chat can be 300% faster than other apps ? (in 10 seconds!) Pay my electricity bill Hello ! Let me assist you in paying your electricity
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About the author

Devji Chhanga

I teach computer science at university of Kutch since 2011, Kutch is the western most district of India. At iDevji, I share tech stories that excite me. You will love reading the blog if you too believe in the disruptive power of technology. Some stories are purely technical while others can involve empathetical approach to problem solving using technology.

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Devji Chhanga

I teach computer science at university of Kutch since 2011, Kutch is the western most district of India. At iDevji, I share tech stories that excite me. You will love reading the blog if you too believe in the disruptive power of technology. Some stories are purely technical while others can involve empathetical approach to problem solving using technology.

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